Step 4 · from the book, word for word
Decide How Much of You Goes in It
Hands only, voice later
Seo-yeon sells notebooks, pens and paper goods online from her spare room. She recorded herself at her desk talking about a new range of notebooks, played it back, couldn’t stand the sound of her own voice and deleted it before posting. Then she went three months without a video. Her first thought was that the shop needed someone younger to be “the face”.
Instead, she chose hands only. She propped her phone above the desk and filmed her hands opening a box of new notebooks, flipping through the pages and packing an order with tissue paper and a handwritten note. In place of talking, she put three words on the screen for each clip: “new this week”, “dotted pages”, “packed today”.
After four of those, she wrote three lines on a note, took the phone into her closet and recorded a voiceover for the fifth. She posted twice a week for a month, and one customer wrote in an order note that she liked watching the packing.
“Hi everyone, so, um, today I wanted to talk to you about...”
“Someone asked me this week whether it’s worth recovering an old sofa.”
“This came in on Monday. Here’s what three days does.” (read over the clips, as a voiceover)
“Could I film your hands holding it for our page? No face, and it’s fine to say no.”


